Refund Policy
Last Updated: October 19, 2024
30-Day Money-Back Guarantee
We stand behind PreValidate 100%. If you're not satisfied for any reason, we'll give you a full refund within 30 days of purchase—no questions asked.
How to Request a Refund
To request a refund, simply email us at hello@prevalidate.io within 30 days of your purchase.
Please include:
- Your email address used for purchase
- Transaction ID or order number (if available)
Refund Processing Time
Once we receive your refund request, we'll process it immediately. Refunds are typically issued within 5-7 business days and will appear in your original payment method.
Beta Period
During our free beta period, all validations are complimentary. Once we transition to paid plans, this 30-day money-back guarantee will apply to all purchases.
Payment Processing
All payments are processed securely through Paddle. Refunds will be issued through the same payment method used for the original purchase.
Questions?
If you have any questions about our refund policy, please contact us at hello@prevalidate.io. We're here to help.
Contact Information
Kuh Trading PTY LTD
Email: hello@prevalidate.io
Twitter: @Trevor_builds